OC Essentials Plus

The following actions can be performed with OC Essentials Plus license:

User Management
Binding Templates to Security Groups
Configuration:
Update the Microsoft 365 Setting (see Securing Microsoft 365 Service Provider Access)
Manage SIP Connections (see Managing SIP Connections)
Location-Based Routing (see Location-Based Routing)
Monitoring:
Queued Changes (see Monitoring M365 Replication Actions Queue)
UMP License (see Managing User Licenses)
To open the Service portal:
1. In the Live Platform Services page, select the check box adjacent to the service and then from the Operator Connect drop-down, choose Edit Service.

The Users page of the Service portal opens.